Join Our Team as a Service Advisor at Toyota Carlsbad Service Department!
Toyota Carlsbad Service Department, one of the largest Toyota Service Department in the nation, is seeking experienced Service Advisor to join our team. If you're looking to thrive in a dynamic, fast-paced environment with over 300 cars serviced daily, this is the opportunity for you. Grow your career with us and be part of a culture of excellence.
What We Offer:
- Excellent Pay Plan
- Advance opportunities
- Comprehensive Medical, Dental, and Vision Plan
- Company-paid Life Insurance
- 401(k) matching program
- Paid Vacation/Sick time
- Tuition Reimbursement
Key Responsibilities:
- Greet customers promptly and warmly, ensuring a friendly atmosphere
- Accurately obtain and record customer and vehicle information
- Deliver exceptional customer service to all patrons
- Clearly document all vehicle symptoms as described by the customer
- Set follow-up times and keep customers informed throughout the service process
- Monitor each vehicle's progress daily and frequently update customers
- Explain all completed work and associated charges to customers clearly
Requirements:
- Minimum of two years of experience as a Service Advisor
- Strong skills in customer relations and adept at addressing inquiries
- High energy level and enthusiasm
- Personal and professional integrity
- Experience with Reynolds and Reynolds is a plus
We are an EOE/M/F/D/V Employer and support a drug-free workplace
