We are looking for an experienced, energetic and motivated Service Technicians to join our team. As a Service Technician at our company, you will be responsible for ensuring proper task management in order to achieve outstanding customer satisfaction. We are looking for Flat Rate Technicians and lube technicians to fill multiple openings. If you are a motivated self starter looking to advance your skill, this is the dealership for you!
Responsibilities:
- Provide customer service and support during field visits and tie workflow to schedules to ensure maximum efficiency.
- Manage all on-site installation, maintenance, repairs and testing tasks to ensure proper documentation of all related processes.
- Diagnose errors and technical problems and determine proper solutions to produce timely and detailed service reports.
- Collaborate with the technical team and share information across the organization to build positive relationships with clients and coworkers.
- Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols.
- Establish assistance by studying system requirements, including ordering and gathering essential components and parts, completing the installation, and performing quality assurance tests.
- Maintain customer satisfaction by using creativity and ingenuity to investigate complaints, identify resolutions, suggest enhanced operating techniques, and recommend system improvements.
Qualifications:
- 3+ years of experience in a dealership preferred for Flat Rate positions
- 1+ years of experience in a dealership preferred for Lub tech
- Experience with managing and preserving technical equipment
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Accustomed to using mobile tools and applications
- Must have a clean driving record
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life Insurance
- Flexible spending account
- Health savings account
- Opportunities for advancement
- Paid time off
The Flat Rate Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $31.00 to $50.00. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Job Type: Full-time
Salary: $31.00 - $50.00 per hour
Job Type: Full-time
Pay: $31.00 - $50.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Employee discount
- On-the-job training
- Paid training
- Professional development assistance
Schedule:
- 10 hour shift
- Every weekend
- Monday to Friday
- Overtime
- Rotating shift
Ability to commute/relocate:
- Dublin, CA 94568: Reliably commute or planning to relocate before starting work (Required)
Experience:
- automotive: 1 year (Required)
Work Location: In person
