- Set, confirm and prepare for appointments with customers so they can have a great service experience
- Meet or exceed targeted sales goals & the targeted customer satisfaction index
- Greet customers in a friendly manner when they arrive
- Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
- Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
- Produce repair orders for customers, including cost and time estimates, with full transparency
- Communicate frequently with technicians and parts associates to ensure timely completion of work
- Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
- Follow up with customers to ensure satisfaction
- Gain superior product knowledge to effectively help customers
- Provide an exceptional customer experience to drive loyalty
Notice to applicants: Dublin Hyundai and Genesis of Dublin are Equal Employment Opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information. We are a drug-free workplace. Pre-employment drug testing required.
Job Type: Full-time
Pay: $60,000.00 - $180,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
Work Days:
Application Question(s):
- Do you have a clean driving record?
Experience:
- Service Advisor: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
