Full job description
We are Hiring for the following areas
Arizona, Los Angeles CA, San Francisco CA, Denver Co, Miami Fl, Orlando Fl, Huston TX, Dallas TX
Summary/Objective
Xclusive Auto Glass Technician diagnoses and performs glass repairs on vehicles with efficiency, accuracy, and in accordance with dealership and manufacturer/factory standards. Technicians are responsible for repairing or replacing cracked, chipped, or damaged automotive glass.
Essential Functions
- Accurately performs the necessary steps to repair and replace auto glass components to maintain vehicle safety standards
- Provides excellent customer service
- Ensures customer vehicles are kept clean during the repair process
- Inspects damage, troubleshoots, and tests vehicle to determine required or recommended repairs
- Accurately diagnose malfunctions or damage and perform the necessary repairs for them
- Select appropriate tools, safety equipment, and parts according to job requirements
- Install replacement glass in vehicles
- Obtain windshields or windows for specific automobile makes and models from stock and examine them for defects prior to installation
- Reinstall all vehicle parts that may have been removed prior to glass replacement or repair
- Maintain a clean, efficient work area and assist in keeping the shop neat and organized
- Perform a final inspection with the customer and get customers signature on all paperwork as necessary
- Documents all work performed and recommended on the repair order in accordance with operating procedures
- Safely and professionally operate a company fleet vehicle to and from customer locations throughout the workday
- Fulfills all physical requirements of the job
- Exhibits self-motivation with organizational and time management abilities
- Ability to work independently with minimal supervision
- Able to work and collaborate effectively with a team of peers as well as leadership
- Understand the terminology of the automobile business and keep abreast of technology changes
- Follows all attendance and punctuality standards with adherence to timekeeping standards; Employees are required to record the beginning and ending times of any shift, break or departure from work for personal reasons
- Follows the Code of Business Ethics and Conduct
- Understands and follows all work rules and procedures and follows lawful directions from Supervisors
- Upholds the company's non-disclosure and confidentiality policies and agreements
- Maintains a professional appearance in accordance with company policy
- Attends pertinent training on request
- Attends company meetings as required
- Perform other duties as assigned
Requirements
- At least three years of experience as an Auto Glass Technician
- Valid drivers license
- Excellent customer service and communication skills
- Knowledge and ability to use mobile devices and related technology efficiently
- Self-motivated, positive attitude, with a customer focused vision
- Requires frequent driving of company and customer vehicles
- Extensive travel within assigned area is expected
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $45,000.00 - $100,000.00 per year
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- Auto glass: 3 years (Required)
- Time management: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- San Francisco, CA: Relocate before starting work (Required)
Work Location: On the road
