Tommy’s Express is looking for an Assistant Manager to help lead the team in our brand new location in Cheyenne, WY! We’re seeking a candidate to help deliver the ultimate car washing experience to our guests! Join the Tommy’s Express team and help lead a group of high energy, friendly people who are driven and customer focused. If you love providing and creating a stellar guest experience, are confident with technology and have prior experience leading an operations or retail team, you will love Tommy's Express!
Key Responsibilities:
- Ensure a consistently great customer experience for all guests and the highest wash quality
- Manage and oversee day-to-day operations and align practices to the company’s vision, principles, and policies
- Inspire others and help build a dynamic, strong team through effective coaching, supervising, scheduling, and evaluating of associates
- Maintain accurate and up-to-date records related to operations, preventative maintenance, and inventory; collect and enter data and photo/video documentation into a computer system
- Ensure a safe work environment
- Make good decisions to resolve issues quickly and appropriately
- Perform other operations, maintenance and carwash site care duties, as requested
Qualifications & Skills:
- At least one year of successful supervisory experience in guest services, retail and/or the food service industry; carwash experience not required.
- Confidence and desire to work with people to inspire team member development, grow club memberships, and solve problems.
- Comfort with technology and ability to quickly learn a point-of-sale system and a variety of applications on both Apple and PC devices.
- Experience in operating a variety of equipment and tools and willingness to learn new mechanical skills.
- Ability to maintain clear and transparent communication, both verbally and in writing.
- Willingness to abide by our uniform appearance standards
- Availability to work a flexible schedule based upon project and training requirements.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. Specific vision abilities required by this job include close vision and ability to adjust focus; must be able to use hands and fingers to operate, handle, and use controls, equipment, and tools. This position may require frequent bending, moving, lifting, and carrying material weighing up to 50 pounds, and climb ladders of various sizes; standing or walking up to eight hours each day; and working in all weather conditions.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Have you ever been convicted of a felony?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
