McDowells Specialty Repair in Boise, Idaho is growing! We are seeking a full time Service Advisor to help take care of our customers.
Ideal applicants for this position will have the ability to learn to perform these five main tasks:
- Greet customers, estimate upholstery, estimate cosmetic auto and furniture repairs, create repair orders.
- Track work-in-process and update customers via phone, text, and email in a timely manner.
- Respond to incoming work inquiries via phone, text and email within 24 hours.
- Quality check all personally estimated repairs and repair orders.
- Cultivate positive and professional relationships with technicians to work efficiently.
Additional tasks and responsibilities will come, but these are the main points of this position.
The perks of this position include:
- On-the-job education and training to move up within our business
- Health, 401k (w/match), paid time off beginning after one year with discounts for dental and vision
- Base pay plus incentive pay! After a training break-in period you may earn between $60,000 and $80,000 yearly.
- Work environment that provides freedom and autonomy which is great for someone who likes to be valued, brainstorm and innovate.
McDowells Specialty Repair is local and family owned. It isn't a large chain with multiple locations. This means top performers will get noticed and will be appreciated! We believe in providing transparency and education so that team members can become true professionals at what they do.
If you choose to apply you must be willing to challenge yourself and us! If you have a great idea, we want to hear about it! We also want you to be open-minded and prepared to push yourself to get better at what you do every day.
McDowells is an equal opportunity employer.
Please apply by submitting a resume through Indeed or come see us in-person and check us out! The General Manager Matt will be happy to meet with you and chat!
Job Types: Full-time, Part-time
Pay: $60,000.00 - $80,000.00 per year
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Work Days:
- Monday to Friday
- Rotating weekends
Experience:
- Sales: 5 years (Required)
- Customer Service: 5 years (Required)
Ability to Relocate:
- Boise, ID 83704: Relocate before starting work (Required)
Work Location: In person
