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Job Title: Automobile Technician

· Reports To: Shop Foreman

· FLSA Status: Non-Exempt

· Approved By/Date: Jim Paiva 03/05/24

At Elite we live and breathe our core values, they are Professionalism, Integrity, Kaizen, Attitude, Communication and Value!

Summary: Performs system testing, services, repairs, tunes-up and overhauls automobiles and light trucks/SUVs.

Essential Duties and Responsibilities including the following. Other duties may be assigned.

Technician must attach all needed parts to estimates no exceptions
Be able to pass a random drug screening at any given time.
Ensure all vehicles are road tested repairs are made.
Ensure ‘mileage in’ and ‘mileage out’ are both logged on all vehicles serviced.
Ensure Chassis ID, Engine ID and Production Date are logged in appropriate place on every order
Ensure all vehicles have appropriate registration tags and fuel before road testing.
Always obey the law and travel assigned road test route when road testing vehicles.
Ensure customer vehicles are kept clean and secure throughout the repair process.
Ensure keys are kept safe and returned to the keyboard when you have completed repairs.
Maintain a clean work environment and facility.
Be sure to use time clock in TekMetric for all activities (arrivals/departures/lunches & breaks)
Ensure customer vehicles are parked in assigned locations and are always locked.
Ensure keys are always tagged when received and returned to key box when not in the service bay.
Be available for training both internally and externally as requested by management.
Observe and demonstrate (by example) all safety regulations.
Attending all safety training when requested by management.
Report unsafe practices, facilities and/or equipment to your manager/supervisor.
Participate in hazmat and worker’s compensation training when requested.
Report all items needing repair or replacement (facility, equipment, tools).
Attend all meetings when requested by management.
Report any illegal activities, by anyone while on, or in using company property.
Maintain, clean, and properly operate all company tools and equipment.
Always keep your bays and work benches neat and orderly. Ensure they are cleaned up following all repairs.
Have suitable and current tools to repair and maintain customer’s vehicles.
Perform repairs & maintenance with high efficiency while maintaining a maximum 1% comeback rate.
Maintain a 100% Productivity level with a maximum 1% comeback rate.
Provide Service Advisor with detailed explanations of work performed, testing steps taken and provide any support documentation where applicable.
When recommending repairs or maintenance, provide a reason for the recommendation for the Service Advisor to share with our client.
Follow assigned times for repairs as directed by the service advisor.
Keep service advisor informed of any unusual situations (rusted components for example)
Ensure the Parts Manager/Dispatcher is given adequate advance notice of the requirement of parts.
Ensure all parts and supplies used to perform your duties are noted on the appropriate repair order prior to submitting it to the Parts Manager/Dispatcher upon completion.
Verify all parts for jobs assigned to you or at least to starting repairs.
Assist Parts Manager/Dispatcher in the identification and ordering of parts (when requested).
When waiting for assignments, perform maintenance of facility or equipment.
When a situation occurs that prevents you from completing a task, in the interim ask for another repair order or task.
Perform detailed digital inspection report on vehicle assigned to you (unless inspected in the prior 2 weeks).
Ensure customers authorization prior to executing any repairs on any vehicle.
Be sure to not go over the authorized time when testing for faults. If more time is needed, inform the service advisor of the status and how much time is needed and why.
Work well with other employees.
Always maintain a high level of professionalism.
Be courteous to other people in the business, patrons of the business, on the road or out in public when wearing our branded uniform.
Oversee the training of apprentice technicians.
When required, answer the telephone with prescribed methods (supplied by management).
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Expectations:

· Attention to Detail - being careful about detail and thorough in completing work tasks, demonstrates accuracy and thoroughness, applies feedback to improve performance, monitors own work to ensure quality.

· Dependability - requires being reliable, responsible, dependable, and fulfilling obligations; is consistently at work and on time.

· Integrity - requires being honest and ethical, keeps commitments, upholds organizational values.

· Independence - depending on oneself to get things done, displays willingness to make decisions, exhibits sound and accurate judgment, develops alternative solutions, identifies and resolves problems in a timely manner.

· Analytical Thinking - requires analyzing information and using logic to address work-related issues and problems.

· Initiative - a willingness to take on responsibilities and challenges, displays original thinking and creativity, meets challenges with resourcefulness, develops innovative approaches and ideas.

· Cooperation - being pleasant with others on the job and displaying a good-natured, cooperative attitude, manages difficult or emotional customer situations, responds promptly to customer needs, responds to requests for service and assistance, contributes to building a positive team spirit, supports everyone's efforts to succeed.

· Persistence –perseveres in the face of obstacles, measures self against standards of excellence.

· Adaptability – adapts to chances in work environment, manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events.

· Professionalism - Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, focuses on solving conflict, not blaming, keeps emotions under control, accepts responsibility for own actions, listens and gets clarification, responds well to questions, accepting constructive criticism, deals calmly and effectively with high stress situations.

· Organizational Support – follows policies and procedures, completes required documentation, commits to long hours of work when necessary to reach goals, supports organization’s goals and values.

· Achievement/Effort - establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks, attend all available training.

Safety and Security- Observes safety and security procedures, work area is clean and organized, determines appropriate action beyond guidelines, reports potentially unsafe conditions, uses equipment and materials properly.

General Requirements:

Possess the skills necessary to maintain and repair automobiles assigned by management.
Maintain an average overall efficiency of not less than 120%.
Have diagnostic capabilities and the desire and aptitude to learn.
Possess a high school diploma or equivalent training in the field.
Be neat and clean in appearance.
Be detail oriented.
Write neatly.
Perform with minimal supervision.
Be reliable.
Be able to lift a minimum of 60 pounds.
Possess and exercise good manners.
Be a problem solver.
Be a self-starter.
Develop, possess, and exercise exceptional verbal and written communication skills.
Be able to read and interpret automotive schematics.
Possess general typing and computer skills.
Speak fluent English.
Read and write in the English language.
Possess good telephone skills.
Work in stressful situations without losing control.
Be upbeat and enthusiastic.
Be kind and courteous to people in the business, patrons of the business and all those in public when wearing our branded uniform.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Preferred associate degree (A. A.) equivalent from two-year College or vocational training; and 3-5 years related experience and/or training; or equivalent combination of education and experience in a similar setting.

Knowledge of the use and operation of all automotive equipment and testing equipment, gauges and tools normally associated with troubleshooting and repair.

Certificates and Licenses:

Currently hold at minimal 6 (ASE) Certifications: Electrical/Electrical Systems, Brakes, Suspension and Steering, Engine Repair, Engine Performance, Heating and Air Conditioning

Must possess a valid driver’s license and be insurable through company’s provider.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to work near moving mechanical parts. The employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather); extreme heat (non-weather); risk of electrical shock and vibration.

The noise level in the work environment is usually loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.

Specific vision abilities required by this job include Close vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.

I __________________ agree to the following job description and I will perform to the best of my abilities within the following job description. Signing this confirms my approval of this job description.

X_______________________________________ Employee Signature

Job Type: Full-time

Pay: $70,067.00 - $125,000.00 per year

Benefits:

401(k)
Employee discount
Health insurance
On-the-job training
Paid training

Schedule:

Monday to Friday

Experience:

Typing: 1 year (Preferred)
Schematics: 1 year (Required)

License/Certification:

Driver's License (Required)

Ability to Commute:

Warwick, RI 02888 (Required)

Ability to Relocate:

Warwick, RI 02888: Relocate before starting work (Required)

Work Location: In person

Elite Auto Repair Inc jobs

Automotive Technician/Mechanic