Our client is a well-established and respected provider in the automotive industry, specializing in collision repair services. With a commitment to quality and customer satisfaction, we are seeking a dynamic and experienced General Manager to lead our Boise, ID collision car center.

Position Overview:

As the General Manager, you will be responsible for overseeing all aspects of the collision car center's operations. This role requires a hands-on leader with strong management skills, a deep understanding of automotive repair processes, and a customer-centric approach. The ideal candidate will have a proven track record of driving operational excellence, maintaining high-quality standards, and achieving financial targets.

Key Responsibilities:

- **Operational Leadership:** Provide strategic direction and leadership to ensure efficient and effective daily operations of the collision car center.

- **Team Management:** Recruit, train, and mentor a high-performing team of technicians, estimators, and administrative staff. Foster a culture of teamwork, accountability, and continuous improvement.

- **Customer Satisfaction:** Uphold the company's commitment to delivering exceptional customer service. Resolve escalated customer issues promptly and professionally.

- **Quality Assurance:** Ensure adherence to quality control standards and procedures to meet or exceed industry benchmarks and customer expectations.

- **Financial Management:** Develop and manage the budget, monitor financial performance, and implement cost-effective measures to optimize profitability.

- **Vendor and Supplier Relations:** Establish and maintain relationships with suppliers, vendors, and partners to ensure timely delivery of parts and materials at competitive prices.

- **Health and Safety Compliance:** Ensure compliance with health, safety, and environmental regulations. Maintain a safe working environment for employees and customers.

**Qualifications:**

- Proven experience (5+ years) as a General Manager or similar leadership role within the automotive collision repair industry.

- In-depth knowledge of automotive repair processes, estimating software, and industry best practices.

- Strong financial acumen with experience in budgeting, forecasting, and P&L management.

- Excellent leadership, communication, and interpersonal skills.

- Ability to make decisions in a fast-paced environment while prioritizing customer satisfaction and operational efficiency.

- Bachelor’s degree in Business Administration, Automotive Management, or related field preferred but not required.

**Additional Information:**

- This is a confidential search. All applications and inquiries will be handled discreetly.

- Competitive compensation package including base salary, performance incentives, and benefits.

**Equal Opportunity Employer:**

Our client is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Shift:

Day shift

Weekly day range:

Monday to Friday

Ability to Relocate:

Boise, ID: Relocate before starting work (Required)

Work Location: In person

Centerline Business Services jobs

General Manager-Collision Car Center