The Service Technician performs the following :
- Maintenance, filter changes, trouble shoot, diagnose and repair on commercial package gas and electric, heat pumps, air conditioners, hydronic systems, boilers, controls and associated components
- Must have knowledge and ability to work with electrical components
- Be an expert on mechanical systems including : constant volume and VAV systems, refrigeration equipment, replacing compressors, chillers, boilers, etc.
- Perform all necessary rigging of equipment
- Handle refrigerants to EPA standards
- Consult with customers regarding problems or issues discovered while servicing their heating / air conditioning system and provide them with a written record of services performed or any recommended repairs.
- Work closely with the service coordinators and foreperson to make sure that customers' needs are being fulfilled to their expectations and in a timely manner
- Maximize customer retention and satisfaction by providing a high level of personalized service
- Participate in a team atmosphere between sales, management and field operations
- Participate in new sales as requested
- Be assigned to one week (7 days) of 24 hour emergency on-call on a rotating basis
- Perform additional tasks as assigned
QUALIFICATION REQUIREMENTS :
The candidate must possess the following abilities and skills :
- A minimum of six years’ experience in the commercial HVAC field
- Have an excellent attendance record at prior employment
- Good written, verbal and listening communication skills
- Ability to effectively interact with customers and staff
- Competent in WISHA / OSHA job site safety requirements
- Project a positive image of the company and herself / himself to customers
- Good grooming and hygiene habits that are consistent with office environment guidelines
- Candidate is required to pass a pre-hire drug screening (after job offer)
- Good standing in union membership
- Must be able to conform to all federal, state and city licensing and certification requirements as applicable
- Ability to build effective relationships with customers, other field staff, management and office personnel
- Ability to work independently with minimum supervision or in a team atmosphere
Last updated : 2024-11-18
