Tom Wood Volkswagen, in Indianapolis, IN is seeking a welcoming Service Assistant to join our team and provide exceptional customer service. As a Service Assistant, you'll play an integral role in supporting our guests by ensuring a seamless customer experience from the moment they walk in our door.
Salary: $17 per hour
Schedule: 40 hour work week, 4 days through the week, plus Saturdays required
Responsibilities:
- Greet visitors, direct them appropriately, and ensure a welcoming atmosphere in the reception area.
- Answer and route incoming calls and emails to the correct departments or individuals, providing accurate information when needed.
- Assist with appointment coordination for customers and internal meetings as required.
- Answer general inquiries, provide information about services, and address customer needs efficiently and courteously.
Qualifications:
- Prior experience in a receptionist or customer service role preferred.
- Excellent communication and interpersonal skills.
- Proficiency with office equipment and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Ability to maintain a professional and friendly demeanor in a fast-paced environment.
Benefits:
- PTO & Vacation
- Paid Holidays
- Medical
- Dental
- Vision
- 401k with Company Match
- Life
- Disability
- Training
- Tuition Reimbursement
- Service Awards
- Career Advancement
About Tom Wood Group
The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand.
Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.
