Qualifications
Education
High school diploma or the equivalent.
Licenses
CA Driver's License
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements
Surroundings - spend time indoors in air-conditioned areas.
Sitting - on a regular basis
Standing - on a regular basis
Walking - on a regular basis
Bending, twisting and/or stooping - on a regular basis
Kneeling and/or Squatting - on a regular basis
Lifting - over 50 lbs on a regular basis
Reaching and/or lifting overhead - on a regular basis
Climbing - stairs
Repetitive hand/finger movement - on a regular basis
Grasping/grabbing with hands - on a regular basis
Pushing and Pulling - on a regular basis
Expectations
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and
listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of
productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to
determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in
products and services.
Know and understand the federal, state and local requirements which govern the
company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Make 100 % productivity the goal and keep as close to that as possible.
Use factory specifications as the standard in all repair, service, and customization work.
Provide excellent customer service for all customers whether external and internal,
specifically offering dependable vehicle service.
Receive service assignments from the service writer or service manager.
Have the repair work finished within the allotted time. Set goals, develop skills and
constantly increase efficiency skill level.
Submit your request parts as soon as it is determined what is required for a particular
job.
Keep the service writer or service manager informed of any supplemental work that
may be required or of any delays to estimated completion time as you make those
determinations so the customer can receive up to date information.
Aid service writer as needed to write work orders, conduct test rides, interact with the
customer, or in any other way you are able to guarantee customer satisfaction.
Maintain a clean, efficient work area and assist in keeping the shop neat and organized.
Make sure the proper paperwork is completed and filed after every job completion.
Keep your technical qualifications current by finishing any required training programs.
Take care that the vehicle is cleaner when the job is completed than when the customer
dropped it off.
Make each job thorough and complete to reduce return repairs. If the vehicle should be
returned for additional work complete it quickly, correctly and cheerfully.
Job Type: Full-time
Pay: $23.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Commute:
- Folsom, CA 95630 (Required)
Ability to Relocate:
- Folsom, CA 95630: Relocate before starting work (Required)
Work Location: In person
