Join Phil Long Lincoln as a Full-Time Automotive Service Writer and Assistant to the Service Director in Colorado Springs, CO, where your expertise will directly influence customer satisfaction and service excellence.
With a competitive pay ranging from $180,000 to $200,000, inclusive of salary, commission, and bonuses, you'll be rewarded for your commitment to high performance.
This onsite role offers a dynamic environment where you will be groomed in leading a talented team of Window Tint, Body Shop, and Paintless Dent Repair employees, solving complex automotive challenges, and cultivating a culture of customer-centricity and integrity.
Strong service writing experience is required.
You'll thrive in an energetic workplace that values problem solvers and abundant thinkers. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Employee Discounts.
Elevate your career at a company that embodies the principles of being hungry, humble, and smart. Apply today!
What would you do as aN Automotive Service Writer / Assistant to the Service Director
The Full-Time Automotive Service Writer and Assistant to the Service Director at Phil Long Lincoln in Colorado Springs, CO, will assist in expertly running an efficient and profitable luxury automotive service department.
You will greet customers, listen attentively to their concerns, and accurately determine the necessary services. Preparing repair orders and estimating additional costs not covered in the original order will be crucial.
You'll proactively communicate with customers for authorization and advise them on other available services, all while fostering a customer-centric atmosphere that embodies our core values.
Join us to make a significant impact in delivering excellent automotive service!
You will also assist the Service Director in achieving objectives through productive staffing, effective customer retention strategies, and strict cost controls while maintaining meticulous service records.
Your responsibilities include assisting in ensuring that technicians' time is consistently maximized and sold to service customers.
To excel as a Full-Time Automotive Service Writer and Assistant to the Service Director at Phil Long Lincoln, candidates must possess a minimum of two years of service writing experience for a luxury automotive franchise and demonstrate strong proficiency in automotive service management software.
Effective communication skills are crucial for greeting customers, understanding their needs, and providing clear explanations of services required.
Additionally, strong organizational abilities are necessary for maintaining service records and managing technician schedules efficiently.
Problem-solving skills will play a key role in addressing customer concerns and optimizing service department operations.
An empathetic demeanor is vital for understanding customer perspectives, while a keen attention to detail ensures accuracy in repair orders and cost estimates.
Ultimately, a passion for excellence and a customer-centric approach will drive success in this dynamic and high-performance environment.
Join us!
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
Last updated : 2024-10-16
