Job Title: Roadside Assistance Technician
Job Summary:
We are seeking a reliable and skilled Roadside Assistance Technician/Operator to join our team at the Osceola, IA location. The ideal candidate will be responsible for safely responding to emergency roadside assistance calls, providing exceptional customer service, and demonstrating mechanical knowledge to handle general automotive questions.
Responsibilities:
-Operate a full-size or mini service truck or tow truck and applicable service equipment to assist customers, employees and other motorists
-Utilize GPS and maps to locate breakdown locations
-Service vehicles by performing functions such as providing fuel, testing and replacing batteries, performing jumpstarts, providing lockout service and changing/airing up flat tires
-Arrange for or tow customers vehicle when the vehicle cannot be started or is unsafe to drive
-Strong customer service skills with the ability to interact courteously with clients and your fellow coworkers
Experience:
- Proven experience as a Technician or in a similar commercial driving role
- Strong mechanical knowledge to effectively address equipment issues
- Ability to work independently and as part of a team to achieve efficiency goals
- Valid commercial driver's license (CDL Class A) with a clean driving record.
Join our team as a Technician and enjoy competitive compensation, opportunities for skill development, and a supportive work environment. If you have the necessary skills and experience, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: $19.87 - $21.91 per hour
Expected hours: 30 – 45 per week
Benefits:
- On-the-job training
- Paid training
- Professional development assistance
- Tools provided
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overnight shift
- Overtime
- Rotating weekends
Supplemental Pay:
- Bonus opportunities
- Overtime pay
Ability to Commute:
Ability to Relocate:
- Osceola, IA: Relocate before starting work (Required)
Work Location: Hybrid remote in Osceola, IA