Job Title: Roadside Assistance Technician

Job Summary:

We are seeking a reliable and skilled Roadside Assistance Technician/Operator to join our team at the Osceola, IA location. The ideal candidate will be responsible for safely responding to emergency roadside assistance calls, providing exceptional customer service, and demonstrating mechanical knowledge to handle general automotive questions.

Responsibilities:

-Operate a full-size or mini service truck or tow truck and applicable service equipment to assist customers, employees and other motorists

-Utilize GPS and maps to locate breakdown locations

-Service vehicles by performing functions such as providing fuel, testing and replacing batteries, performing jumpstarts, providing lockout service and changing/airing up flat tires

-Arrange for or tow customers vehicle when the vehicle cannot be started or is unsafe to drive

-Strong customer service skills with the ability to interact courteously with clients and your fellow coworkers

Experience:

- Proven experience as a Technician or in a similar commercial driving role

- Strong mechanical knowledge to effectively address equipment issues

- Ability to work independently and as part of a team to achieve efficiency goals

- Valid commercial driver's license (CDL Class A) with a clean driving record.

Join our team as a Technician and enjoy competitive compensation, opportunities for skill development, and a supportive work environment. If you have the necessary skills and experience, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Part-time

Pay: $19.87 - $21.91 per hour

Expected hours: 30 – 45 per week

Benefits:

On-the-job training
Paid training
Professional development assistance
Tools provided

Schedule:

Day shift
Evening shift
Holidays
Monday to Friday
Morning shift
Night shift
On call
Overnight shift
Overtime
Rotating weekends

Supplemental Pay:

Bonus opportunities
Overtime pay

Ability to Commute:

Osceola, IA (Required)

Ability to Relocate:

Osceola, IA: Relocate before starting work (Required)

Work Location: Hybrid remote in Osceola, IA

Diversified Towing & Recovery

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Roadside Assistance Technician