Summary/objective:
The Mechanic A functions as a skilled-level technician who can perform diagnoses and repairs in all areas, in addition to being specialized in areas of repair in most mechanical tasks assigned. Mechanic A performs their tasks with minimal supervision required and is considered a master level mechanic in mechanical skill and knowledge. Services include brakes, hydraulics, rotors, alignments, fuel ignition, diagnostics, oil change, electrical systems, transmission, differential, cooling system maintenance, repairing and replacing tires and additional services (e.g., wiper blades, air filters, etc.). The Mechanic A communicates with customers, educating them on necessary preventive vehicle maintenance. Additional duties may include courtesy services, and tire repair and replacement services.
Essential Functions:
- Performs work as outlined on repair order with safety, efficiency, and accuracy, in accordance with customer services and factory standards.
- Diagnoses causes of any malfunction and performs repair as needed.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Communicates with manager or service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Road tests vehicles when required or refers to the test technician.
- Participates in FSU, manufacturer-sponsored training programs, or schools and events.
- Keeps abreast of manufacturer technical bulletins.
- Understands, and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
- Supervises work of any apprentice technicians as assigned.
- Reports machinery defects or malfunctions to supervisor.
- Notifies manager immediately of anything that has happened to change the appearance or condition of the vehicle.
- Keeps shop area neat and clean.
- Maintains and is accountable for all organization-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
- Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
- Operates all tools and equipment in a safe manner.
- Reports any safety issues immediately to management.
- Must maintain a continuous store presence per the assigned schedule, including weekends, non-traditional workday hours
- Other tasks as assigned.
General Requirements:
- Delivers an exceptional customer experience
- Must have a genuine desire and ability to engage and please customers, build relationships, and create brand loyalty.
- Contributes to meeting store performance goals.
- Operates safely, with integrity and professionalism
Qualifications:
- ASE certified.
- Minimum of 7-10 years experience working at a full service shop or full service repair experience..
- Five to ten years related experience and/or training; or equivalent combination of education and experience:
- Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
- Mechanical experience in a retail automotive environment.
- Service and operations background in the automotive industry
- Must have own tools
Physical Demands /Work Environment:
- Ability to work in cramped places, such as underneath a jacked-up automobile.
- Upper body strength and stamina to effectively use hand tools like hammers and wrenches and to make sure that fasteners are properly secured.
- Fine motor skills to be able to work with small fasteners, such as nuts, bolts, and washers.
- Vision: Ability to read diagrams. Often, they are required to work with color-coded wiring.
- Ability to work in fluctuating weather temperatures and conditions.
