Tunnel Wash BU - Region 02 - Market 02: 3840 N Martin Luther King Jr Dr, Decatur, Illinois 62526
Flexible Availability
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Ability to successfully train, and coach staff, perform activities around employee engagement, and recognition.
- Performs shift supervision and assumes Site Manager’s responsibilities when needed.
- Perform and train all duties of CSR, S1, S2 positions in accordance with company guidelines and performance standards.
- Provides prompt, courteous customer service and professionally resolves customer issues.
- Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner.
- Reports all incidents (employee or customer injuries, property damage etc.) to the Site Manager
- Ensure the site follows all approved safety procedures.
- Ensure the site follows all approved vehicle damage claim procedures.
- Performs other duties and responsibilities as assigned.
- Ability to have open availability.
- Ability to work opposite shift of Site Manager
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- High school diploma plus 6 months to 1 year retail and management work experience preferred.
- Leadership and communication skills including active listening.
- Experience with team building
- Excellent sales and customer service skills
- Ability to anticipate customer needs
- Proficient computer skills
- Strong work ethic and professional attitude
EXPERIENCE:
Three+ years of retail experience, with at least one year in a supervisory/management role. Candidates with supervisory experience from a Big box environment or auto industry, car wash or lube store are encouraged to apply.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes:
- Frequently required to stand and walk throughout the workday.
- Use of hands; reach with hands and arms.
- Climb or balance; stop, crouch and kneel.
- The employee must be able to work in damp and humid conditions.
- The employee must be able to work outdoors in variable weather conditions.
- The employee may have to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs.
WORKING ENVIRONMENT:
The incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others.
This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols which means this person will be required to wear Personal Protective Equipment such as, but not limited to hearing, eye, foot, hand protection.
SUPERVISION RECEIVED:
The team member must be capable of performing their responsibilities with minimal supervision.
The Company offers an excellent workplace to grow personally and professionally and includes many comprehensive benefits such as:
- Competitive Pay plus commission opportunities
- Paid Time Off Leave
- Medical, Dental, and Vision Coverage available to Full-Time employees after 60 days
- 401(K) plans with company match
- Tuition Reimbursement
- Work with fun motivated people
- Free Employee Car Wash Membership
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.
NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
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