Description:
Functions as a skilled-level technician, who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair.
Installs and repairs automotive air-conditioning units within dealership and factory quality and time guidelines.- Repairs and maintains diesel and gasoline engine industrial trucks according to dealership and factory specifications.
- Repairs manual and automatic transmissions in automobiles within dealership and manufacturer quality and time standards.
- Aligns wheels, axles, frames, torsion bars and steering mechanisms of automotive vehicles.
Requirements:
ESSENTIAL DUTIES
Other duties may be assigned.
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnoses cause of any malfunction and performs repair.
- Communicates with parts department to obtain needed parts.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Road tests vehicles when required.
- Completes repairs according to dealership and manufacturer quality and time standards. Maintains and ensures quality service for every customer’s experience.
- Participates in manufacturer-sponsored training programs, schools, and events.
- Keeps abreast of manufacturer technical bulletins.
- Supervises work of any apprentice technicians as assigned.
- Mentors General Technicians – Class B, C or D as needed.
- Provides training to General Technicians – Class B, C or D or apprentice techs as needed.
- Reports machinery defects or malfunctions to supervisor.
- Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
- Keeps shop area neat and clean.
- Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
- Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
- Operates all tools and equipment in a safe manner.
- Uses proper eye, hand, and body protection when using products that require protection.
- Reports any safety issues immediately to management.
- Keeps current on all training requirements; such as GM training, Compliance training and other training as assigned by manager.
- Sets a good example by maintaining a healthy work demeanor and cooperating with other managers and fellow employees in a positive spirit of teamwork. Represents Puklich Chevrolet positively when out in the community.
