*Job Summary*

R&R Services is seeking a Service Writer to join our team. The ideal candidate will have a strong heavy duty truck and trailer background and exceptional customer service skills to assist customers with their vehicle service/repair needs.

*Responsibilities*

· Interact with customers to determine their service needs

· follow up with customers on the status of their vehicles

· Assist in recommending additional services based on vehicle inspections.

· Provide accurate estimates for repairs and services

· receive parts requests from mechanics

· research parts, pricing and hours required

· periodically follow up on status for backordered parts

· retrieve parts from local vendors

· Communicate effectively with mechanics and give advice/suggestions

*Requirements*

· Prior experience in the heavy duty truck and trailer industry, preferably in a dealership or heavy duty repair

· Strong communication and customer service skills

· Excellent driving record as you will be driving a company vehicle to pick up parts from various vendors.

· Ability to multitask effectively

*Physical Demands*

· While performing the duties of this job, the employee is regularly required to sit

· The employee is required to stand and walk over 50% of work time

· The employee must frequently lift and/or move up to 50 pounds

· Crawl under truck and trailers as necessary

· Compensation: DOE

· Full-time Mon-Fri

· Paid Holidays and paid sick time(accrued)

· Paid vacation after 1 year

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

Paid time off

Shift:

8 hour shift

Work Days:

Monday to Friday

License/Certification:

Driver's License (Required)

Ability to Commute:

Boise, ID 83709 (Required)

Ability to Relocate:

Boise, ID 83709: Relocate before starting work (Preferred)

Work Location: In person

R&R Services Inc

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Service Writer