Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs.

Implements and maintains an effective dispatch system.
Required to perform automotive repair and automotive maintenance
Required to produce 40 hours of productivity and help maintain high levels of productivity with the other technicians on staff
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor.
Maintains an organized and up-to-date repair log.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Ensures that technicians follow warranty material disposition procedures.
Communicates job status with the next shift supervisor.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department.
Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Maintains a clean work area.
Maintains a professional appearance.
Other tasks as assigned.

Job Type: Full-time

Pay: $60,000.00 - $97,958.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Experience:

Dispatching: 1 year (Preferred)

Work Location: In person

Maxon Auto Group

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