Capital Lincoln Mazda in Cary is hiring an Automotive Trade-Up Specialist to join our amazing sales team!

The Automotive Trade-Up Specialist will play a critical role in our dealership by helping customers upgrade their current vehicles to newer models. This person will be responsible for evaluating trade-in vehicles, providing accurate appraisals, and facilitating the trade-up process. Our ideal candidate will have a strong understanding of the automotive market, excellent customer service skills, and the ability to close deals efficiently.

What you’ll be doing:

Conduct thorough evaluations and appraisals of trade-in vehicles.

Provide customers with fair and accurate trade-in values.

Educate customers on the benefits of trading up to newer models.

Maintain up-to-date knowledge of current vehicle inventory and market trends.

Collaborate with the sales team to create seamless trade-up transactions.

Negotiate trade-in values and finalize trade-up deals.

Ensure all necessary paperwork is completed accurately and in a timely manner.

Build and maintain strong relationships with customers to encourage repeat business.

Participate in sales meetings and training sessions to stay informed on best practices and dealership promotions.

Assist in maintaining an organized and welcoming showroom environment.

What we’re looking for:

Proven experience in automotive sales, appraisals, or a related field.

Strong knowledge of the automotive market and vehicle values.

Excellent interpersonal and communication skills.

Ability to work independently and as part of a team.

Detail-oriented with strong organizational skills.

Proficiency with computer systems and dealership software.

Valid driver’s license and a clean driving record.

What we offer:

Competitive Pay
Medical, Dental, Vision, and Rx coverage
PTO
401(k) w/company match
Employee discounts on vehicles, parts and service
Opportunities for advancement

Experience the Capital culture: our family-like culture is the cornerstone of our success. We believe that fostering a supportive and inclusive environment helps our team members thrive both personally and professionally. By treating each other with respect, compassion, and trust, we create a workplace where everyone feels valued and motivated. This sense of community not only enhances employee satisfaction but also translates into exceptional customer service, as our team is genuinely invested in the well-being and success of our clients.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Capital Lincoln Mazda of Cary

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Automotive Trade-Up Specialist