Parts Advisor

Position Summary:

The Parts Advisor’s job responsibilities are to provide parts information and pricing to technicians, service advisors, customers, and vendors. This individual will need to become a product knowledge specialist within Chrysler’s system and have a great working relationship with our aftermarket parts providers. The Parts Advisor must utilize professional communication skills with customers in person as well as via text, phone, and email on a consistent basis. This position is classified as an EXEMPT position.

Essential Job Functions:

· Accountability – this employee must be able to show up each day to serve our customers and help potential customers with vehicle transactions.

· Integrity – this position requires salespeople to be honest and genuinely help their customers with their vehicle purchase needs on a consistent basis.

· Come to work to work – although we all have challenges within our lives outside of the office, Slingerland CDJRF thrives on maintaining a professional, healthy, and fun working environment to ensure each employee has the best possible experience and remains focused on helping our customers to the best of our potential.

· Growth Oriented – all positions at Slingerland CDJRF provide extensive training at NO COST to our employees! It’s our goal to provide as much training as possible to ensure you are able to grow within our organization, complete your daily tasks in an efficient manner to help you reach your financial goals.

· Team Player – many companies claim they promote teamwork, but at Slingerland CDJRF it is a requirement for ALL departments to work together in serving our customers and fellow employees to ensure we maintain a healthy work environment.

· 100% Customer Focused – it’s our job to exceed our customer expectations by expediting transactions as quickly as possible, completing tasks when promised, and maintaining consistent follow-up to ensure our customers are aware of each step of the process.

· Become proficient with using and understanding internal technology systems for parts look up and sales such as Dealerconnect.com, Autosoft (dealer management system), third party vendors, Microsoft Outlook, and Microsoft Teams.

· Ability to successfully multitask, as you will be required to work with numerous customers, technicians, service advisors, and dealership personnel on a consistent basis.

· Successfully promote and sell new & used parts, as well as accessories, as these are all revenue generators for this position.

· Be able to follow a successful, proven sales process without skipping steps to ensure our customers receive the highest level of customer service! While maximizing consistent, detailed communication with your coworkers, you will meet these expectations and maximize your earning potential.

Position Qualifications: Valid driver’s license, one year of parts sales or parts advisor experience preferred, excellent communication skills, maintain a professional business casual dress code (uniforms are provided), required to meet monthly sales goals, must be energetic and have a positive attitude.

Education: Associates degree or higher degree preferred but not required. High school diploma or GED required.

Knowledge Requirements: Basic parts knowledge, proficient in the use of computer technology, and practice professional customer service standards at all times.

Job Type: Full-time

Pay: $44,000.00 - $48,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Professional development assistance

Schedule:

8 hour shift
Day shift
Monday to Friday
Rotating weekends

License/Certification:

Driver's License (Preferred)

Ability to Commute:

Corunna, MI 48817 (Required)

Ability to Relocate:

Corunna, MI 48817: Relocate before starting work (Required)

Work Location: In person

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