Company Description
Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.
At Concord Toyota, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
Summary
The Warranty Administrator is responsible for recording and submitting warranty claims to the factory and/or distributor and reconciling them accordingly.
Duties and Responsibilities
- Processes warranty claims on a timely basis for each franchise or distributor.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts credits on computer.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follows up on payment of outstanding claims.
- Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
- Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
- Files and maintains all service records as required by the warrantor.
- Keeps informed of all factory recalls and bulletins.
- Assists with body shop warranty claims as needed.
- Assists with the cashier and telephone operator duties as needed.
- Assists with any clerical needs as directed by the fixed operations manager or the controller.
- Maintains a professional appearance and a neat work area.
- Performs other duties as assigned.
Qualifications
- Previous warranty experience in an automotive dealership setting
- Ability to multi-task and work in a fast-paced atmosphere.
- Intermediate computer knowledge
- All applicants must be authorized to work in the USA.
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
Additional Information
Compensation (Hourly):
*The Warranty Administrator Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of twenty dollars an hour*
Schedule:
- FULL TIME
- 5 days a week / 2 days off
- Sundays off
Benefits:
- Medical, dental, vision insurance
- 401k plan with company match
- Paid Time Off accrual
- Opportunities for career advancement within a Fortune 500 company.
All your information will be kept confidential according to EEOC guidelines
