Title: DMV 2 Program Support Technician - Pos. # 00338 (Vehicle Branding Work Center)
State Role Title: Admin and Office Spec III
Hiring Range: $34,000- $50,000
Pay Band: 3
Agency: Department of Motor Vehicles
Location: VEHICLE BRANDING WORK CENTER
Agency Website: www.dmv.virginia.gov
Recruitment Type: State Employee Only - E
Job Duties
DMV EMPLOYEE ONLY!
The Department of Motor Vehicles (DMV) Vehicle Branding Work Center is seeking to hire two Program Support Technicians to work in a technical position in a high volume DMV regulatory unit responding to mail-in request for service as well as providing help to Customer Service Centers, DMV Direct, DMV Select, DMV Law Enforcement Service, Dealers, Insurance Companies and DMV private and public sector business partners.
The incumbent rotates to perform all services provided in the work unit in addition to performing any task outside the work area as directed by the Office Manager or Vehicle Services Administration Management.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!
Minimum Qualifications
- Working knowledge of business English, Grammar and Mathematics
- Working knowledge of DMV's vehicle processes
- Working skill using keyboard, personal computer and Microsoft Word
- Working skill with office operational principles, office equipment and use of standard business forms and filing system
- Demonstrated ability to effectively interpret, explain and apply policies, procedures, and state and federal laws and regulations
- Demonstrated ability to perform detailed work using prescribed procedures
- Demonstrated ability to communicate courteously and effectively with others orally and in writing
- Demonstrated ability to conduct extensive research using provided materials and equipment
- Demonstrated excellent customer service skills
- Demonstrated ability to work independently and handle multiple priorities
Additional Considerations
DMV EMPLOYEE
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
As a condition of employment, DMV will be alerted of any moving violation convictions, including suspension of license.
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Contact Information
Name: DMV employment
Phone: 804-367-0528
Email: employment@dmv.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
