Automotive Collision Estimator

CARSTAR of Huntington • Full-time • Huntington, WV, US • $48k - $100k / year • 3w ago

Are you passionate about cars and eager to provide exceptional customer service? At CARSTAR of Huntington in Huntington, WV, we're not just about fixing cars-we're about building relationships and delivering excellence. We're seeking a full-time Automotive Collision Estimator to join our auto body repair family.

With competitive pay ranging from $48,000 to $100,000 per year (based on your experience and productivity), plus great benefits like health, dental, vision, life insurance, disability coverage, a 401(k) plan, up to 3 weeks of paid vacation with tenure, paid holidays, an employee bonus system, and advancement opportunities. Dive into an engaging role with steady work where your skills are valued and your career can thrive.

ABOUT OUR SHOP

At CARSTAR of Huntington, we provide the highest quality collision repair services to all makes and models throughout Huntington, WV. Our collision center specializes in dent repair, dent removal, storm damage repair, and more. As part of the largest locally-owned consolidator organization in North America, we pride ourselves on our stellar reputation and commitment to a safe, abuse-free workplace. Our mission is to restore damaged vehicles to their former glory while providing a supportive, family-oriented environment for our employees. We believe in treating our staff as valued members of our family, not just as numbers. Join us and experience a workplace where your skills are appreciated and your growth is a priority!

YOUR DAY AS AN AUTOMOTIVE COLLISION ESTIMATOR

As an Automotive Collision Estimator, your day starts with greeting customers promptly, assessing their needs, and delivering top-notch customer service. You inspect and evaluate damaged vehicles to create accurate repair estimates. After inspection, you explain the repair process to customers, including insurance claims, payment procedures, repair techniques, and delivery dates.

With a focus on achieving a 75% closing ratio, you schedule repairs and maintain a high level of customer satisfaction, ensuring a minimum CSI/NPS score of 81%. You also foster positive relationships with insurance agents, dealerships, and fleet accounts, keeping all parties informed about repair statuses. Quality assurance is key, as you inspect all completed repairs before vehicle delivery, attend daily release meetings, and handle other duties as assigned. Without you, our auto body repair team could not provide the industry-leading services our company is known for!

THE MINIMUM REQUIREMENTS TO BE CONSIDERED:

High school diploma or equivalent
1+ years of experience as a collision estimator or insurance appraiser
Experience with damage analysis, hybrid vehicles, restraint systems, electrical systems, and identifying hail, theft, and vandalism damage
Proficiency with collision management systems (ABSe and Mitchell Repair Center), estimating software (ADP, Mitchell, and CCC-1), and Microsoft Office (Word, Excel, and Outlook)
Strong sales and negotiation skills
Ability to multi-task in a fast-paced environment
Valid driver's license and an insurable driving record

Preferred Qualifications:

Bachelor's degree
I-CAR training or other industry training

If you're ready to bring your expertise and enthusiasm to a dynamic auto body repair team as an Automotive Collision Estimator, we want to hear from you! Our initial application is quick and mobile-friendly, taking just 3 minutes to complete. Apply today and take the first step towards joining the CARSTAR of Huntington family. Join us and be part of an auto body repair team that cares about cars and people!