Protech Regional Vice President of Field Operations
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Minimum Requirements
- 5+ years of Management Experience on a regional Manager or Director level in the automotive industry or a mobile business with B2B sales experience
- Must be able to pass all pre-employment screenings including background and MVR checks
- Previous regional, or equivalent manager experience with proven success record in B2B
- Excellent internal and external sales and customer service skills; personable, friendly demeanor with World Class customer service approach to internal and external customers
- Excellent communication skills : ability to effectively communicate with others, oral and written
- Ability to gain understanding of the ADAS, and mechanical / diagnostic business lines as well as ability to read and understand basics of repair instructions, written estimates, and work orders
- Clear understanding of how to properly read a P&L
- Analytical capabilities to design and develop operational metrics and tools to drive field performance
- Effective problem-solving skills; strong analytic skills and ability to influence, coach, train, and motivate teammates in a managerial role
- Critical thinking skills; an aptitude for decision making and judgment calls
- Ability to develop and execute on strategic plans
- Ability to work with and learn multiple computer applications
- Must be willing to adjust the scope of responsibilities as the business needs shift through company growth
- Highly organized; ability to multi-task in a fast-paced environment
- Team Player : ability to work through situations as a group and give / accept constructive criticism
- Must have a valid driver’s license and be eligible for coverage under Protech’s insurance policy (Not an excluded driver)
- Moderate travel required to all assigned regions
Responsibilities
- Provide company direction and leadership to ensure all assigned markets are fully operational and integrated to the company culture
- Provide clear expectations and necessary resources, training & information for each Regional Manager, and every General Manager
- Ensure each region has the proper tooling to perform their duties and establish specific performance metrics and mentor and guide Regional Managers, and in return, General Managers, through ongoing feedback & continuous communication
- Mitigate risk; recognize and proactively manage potential opportunities : teammate, safety, client, facility, vehicles, repair methodology, etc
- Analyze and assess market performance using data; identify tools to address root cause of opportunity
- Source, grow, and maintain regional client & customer relationships both internal and external; capitalize on market opportunities and build new strategic relationships
- Maintain and communicate market service abilities through diagnostic tooling, continued training, teammates skillsets
- Execution on company strategic initiatives
- Collaboration on the continuous company improvements coupled with implementation of new process / technology
- Expert in B2B customer base and ability to grow and expand markets customer and territory base
Compensation and Benefits
- $150k-$175K annually
- Benefits starting from day one - When you join Protech, you and your dependents become immediately eligible for medical, dental and vision
- Industry Comparable Pay Protech paid weekly!
- Paid Vacation & Holidays Begin accruing PTO at Day 1
- Career Growth Opportunities We promote from within!
Company Information
Since 1993, we’ve proudly provided high-tech, full-service and industry leading diagnostics coverage across varying OE makes and models.
When other companies were just breaking in, we were cracking some of the industry’s most complex codes. Our purpose : Giving Lives the All Clear.
We believe the customer’s safety should be the #1 concern at every step in the repair process.
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Last updated : 2024-10-13
