Job Summary
We are seeking a Service Writer to join our team at an automotive dealership. The Service Writer will be responsible for assisting customers with their vehicle service needs and ensuring a smooth service process. Previous experience is preferred.
Duties
- Communicate with customers to determine their vehicle service requirements
- Prepare accurate service orders and descriptions of work to be performed
- Coordinate with the service department to ensure timely completion of repairs
- Provide estimates for parts and labor costs
- Maintain customer records and update service history
- Handle cash transactions and process payments
- Assist in scheduling appointments and managing service timelines
Qualifications
- Experience in automotive repair or maintenance preferred
- Knowledge of oil changes, brake repairs, suspension, shocks, struts, and air brakes
- Strong customer service skills
- Ability to handle cash transactions accurately
- Previous experience in a dealership setting is a plus
Job Type: Full-time
Pay: $45,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
Work Days:
Experience:
- Dealership experience: 1 year (Required)
Ability to Relocate:
- Springfield, IL 62711: Relocate before starting work (Required)
Work Location: In person
