Automotive Assistant General Manager

Stress Free Auto Care • Castro Valley, CA, US • $70k - $90k / year • 4w ago

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Job Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive Assistant General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.

Benefits

Competitive Pay - $70k-$90k base + monthly bonus
PTO & (6) Annual Paid Holidays
Medical, Dental & Vision Insurance
401(k) Matching
Paid Skills Enhancement Training
Employee Discounts - Services & Parts
Equipment/Toolbox Relocation Assistance
Employee Referral Program

This position is available to start ASAP. Apply today!

Responsibilities

Supervising and guiding a team of automotive technicians, ensuring efficient workflow and adherence to quality standards.
Performing advanced diagnostic tests and repairs on vehicles, serving as a mentor and resource for junior technicians.
Providing technical guidance and training to enhance the skills and capabilities of team members.
Collaborating closely with service advisors to ensure clear communication and understanding of customer vehicle concerns.
Overseeing the scheduling of repairs and maintenance jobs to optimize shop productivity and meet customer expectations.
Ensuring compliance with all safety protocols and regulations, maintaining a clean and organized work environment.
Conducting performance evaluations and providing constructive feedback to team members.
Resolving escalated customer issues and ensuring high levels of customer satisfaction.
Keeping abreast of industry trends and advancements in automotive technology

Qualifications

Prior experience as an Automotive Mechanic/Technician demonstrating strong knowledge of automotive systems and components
Strong leadership and managerial skills with the ability to motivate and develop a team
Valid driver's license & clean driving record
Excellent problem solving and diagnostic skills
Attention to detail and ability to work in a fast paced environment to meet or exceed hourly goals

Physical Requirements

Occasionally lift and/or move over 50 pounds
Be able to work with tools on vehicles lifted above their head
Work in tight spaces as dictated by the vehicle's needed repair
Have the needed dexterity in order to efficiently use hand-tools
Walk/stand for the majority of the workday
Drive manual transmission vehicles
Keeping a brisk work pace in a high-volume environment
Efficiently navigate a computer

Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.