Description:
Summary/Objective The primary role of this position is to support all levels of mechanical service to our customers. Automotive Tech provides efficient and comprehensive service that meets all our quality and safety requirements. It works as part of a team to present a positive customer experience. All work provided must follow company policies, procedures, and industry best practices and no employee should attempt to do any work for which they have not been trained.
Essential Functions
- Explain mechanical diagnosis and repairs to non-mechanical individuals as required.
- Provide recommendations for repair, list the parts needed, and list the hours required to perform the repairs using industry-standard labor guidelines.
- List all items needing attention, whether maintenance, safety or other.
- Road test automobiles and perform vehicle and digital inspection, submitting written findings to sales staff.
- Perform repairs to specifications (wheel alignments, steering/suspension systems, brake systems, light engine work, battery, alternator, belts, tune-ups, scan codes, sensors, flushes, etc.).
- Maintain service standards of cleanliness and orderliness of space and equipment in the service department (e.g., alignment machines, lifts, brake lathes, etc.).
- ASE certification in a specialized automotive system diagnosis and repair area within two years of hire.
- Continuously learn new technical information and techniques in formal training sessions.
- Keep store management informed of service area mechanical repair issues as they occur.
- Comply with company safety policy and federal/state OSHA safety requirements, including but not limited to wearing approved eye/ear protection, proper lifting techniques, and proper footwear.
- Attend meetings as required.
- Observe all rules and procedures as trained and under Company policy.
Requirements:
To perform the essential functions of this position successfully, an individual should demonstrate the following:
- Mechanical and troubleshooting skills and ability to operate diagnostic equipment
- Ability to learn new technology, repair and service procedures and specifications
- Familiarity with all aspects of automotive repair and maintenance
- Experience with multi-point inspections and documentation
