We are looking for an
Audi of East Hartford Hourly Technician
to join the Hoffman Auto Group family!
Click here to check out what technicians at Hoffman Auto Group have to say about culture!
What does an Hourly Technician at Hoffman Auto Group do?
Role Purpose
Repair vehicles in an efficient and ethical manner under the supervision of a Technician and/or Shop Foreman.
Core Accountabilities
- Learn to Read and understand customer complaints; diagnose and advise findings; complete all authorized repairs in accordance with manufacturer and company policy; return warranty parts to parts dept and road test vehicles as needed to verify completion of repairs.
- Learn how to Properly document all repairs using both internet-based tools and physical Repair Order documentation as instructed per department requirements.
- Learn how to utilize computer to remain up to date on manufacturer recalls and/or technical data.
- Complete training required set by the manager.
- Learn how to maintain a clean and neat work area. Perform daily inspections of your work area.
- Learn how to stay compliant with all safety and OSHA regulations.
- High School Diploma
- 1-2 years experience in a customer service orientated environment preferred
- Can adapt and embrace change with an internal and external customer centric mindset
- Act as an advocate for teammates and have a strong commitment to technology advancement
- Possesses effective communication skills: oral, written, listening.
- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.