We are seeking a Body Shop Supervisor to join our team at Deer Pond Auto.
As a Body Shop Supervisor, you will be responsible for overseeing the efficient operations of our body shop while ensuring exceptional customer service and maintaining high-quality standards.
Responsibilities:
- Coordinate and schedule appointments, ensuring efficient workflow in the body shop.
- Interact with customers, providing exceptional service and addressing their concerns or inquiries.
- Collaborate closely with technicians, painters, and estimators to ensure timely completion of repairs and maintenance work.
- Manage the repair process from start to finish, ensuring all necessary documentation is completed accurately.
- Conduct vehicle inspections and assessments to determine the extent of repair work required.
- Calculate and prepare accurate estimates for repair costs using industry-standard tools and software (CCC and Mitchell).
- Coordinate with insurance companies, negotiating claims, and ensuring proper authorization for repairs.
- Order necessary parts and materials, managing inventory levels efficiently.
- Monitor the progress of repairs and communicate updates to customers regularly.
- Ensure compliance with safety regulations and industry standards throughout all repair processes.
- 11. Maintain organized records and files for accurate documentation and future reference.
Requirements:
- 5+years of experience working in a similar role within the automotive industry.
- Possession of a valid Automotive Appraiser license is required.
- Strong knowledge and proficiency in industry-specific software systems such as CCC and Mitchell.
- Excellent communication and customer service skills, with the ability to effectively resolve customer issues.
- Detail-oriented mindset with strong organizational abilities.
- Ability to work under pressure and prioritize tasks effectively.
- Knowledge of automotive repair processes and procedures.
- Familiarity with insurance claims processes and negotiations.]
- A team player with the ability to collaborate effectively with colleagues across various roles.
We offer competitive compensation and benefits packages based on qualifications and experience. If you are a motivated individual with a passion for the automotive industry and a strong commitment to customer satisfaction, we encourage you to apply.
About Deer Pond Auto:
Come check out our newly remodeled state-of-the-art facility, which showcases the latest advancements in automotive technology. Equipped with cutting-edge machinery, tools, and equipment, our facility sets a new standard for excellence in the industry. With a steadfast commitment to providing top-notch service, our established business has been an integral part of the Leicester community for over 40 years. We have built a solid reputation based on trust, quality craftsmanship, and unparalleled customer satisfaction. As we step into the future, we remain dedicated to upholding the values that have made us a trusted name in the automotive industry for decades.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
Work Location: In person
