Johnson Automotive has the exciting opportunity to expand our Information Technology team with the addition of a IT Support Technician who is willing to grow with the company! We are seeking a friendly, goal-oriented individual with a positive attitude to fill this position immediately.
Since 1991, our family business has been exceeding the expectations of our guests and received prestigious awards from our brand partner’s year after year. While we believe that we offer the best vehicles on the market today, our true strength is our people. Johnson Automotive has earned a reputation for outstanding customer service by hiring top performers that are eager to elevate our guest’s experiences.
Essential Responsibilities:
Provide first-level support for requests coming into the company help desk;
Provide assistance to associates and troubleshoot issues related to hardware and software;
Install and upgrade software on the PC’s;
Diagnose hardware onsite and accurately determine replacement parts;
Perform hardware installations;
Install peripherals (printers, scanners, etc.);
Format Windows computers;
Replace CAT 5/5E/6 patch cables, jacks and patch panels;
Ability to travel as required;
Other duties as assigned by management.
Requirements:
A+ Certification or equivalent work experience;
Hands on experience with PC operations, preferred;
Desire to take advantage of training and learning opportunities;
Independent, self-starting attitude;
Ability to multitask in a fast-paced environment;
Professional appearance and strong written and verbal communication skills;
Ability to work well both individually and in a team environment;
Maintain understanding of TCP/IP and networking concepts;
All offers contingent upon satisfactory completion of E-Verify, Background, Drug, and Motor Vehicle Report testing and reports;
Ability to lift typical computer equipment including, but not limited to, PCs, servers, monitors, etc.
Must have flexible schedule including the ability to work Monday through Friday from 8:00am until 5:00pm. Will require ability to work some weekends or varied hours depending on needs of department.
This is an Onsite Position.
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Benefits:
Your benefits begin on the first day of the month following 60 days of employment
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life, Voluntary Life, and AD&D Insurance
Long-Term Disability
Short-Term Disability
Accident Insurance
Cancer Insurance
Critical Illness Insurance
FSA and HSA options
EAP (Employee Assistance Program)
Pet Insurance
Will Prep Services
Travel Aid (Assistance Services Program)
PTO/ Holiday
Johnson Automotive is an Equal Opportunity Employer.
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