A-Level 4 Master Automotive Technician
About us: FastLap is a technology-forward and customer-centric tire and automotive service company, is seeking a seasoned and skilled A-Level 4 Master Automotive Technician to join our esteemed team. This role stands as the pinnacle of expertise within our organization, requiring a candidate who embodies mastery in auto service repair while prioritizing delivery of unparalleled customer experiences and transparency to enable well informed decisions.
Location: Oklahoma City, OK
Company Overview: At FastLap we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. As a rapidly growing company, we are committed to fostering a culture where our operators drive the highest levels of customer satisfaction while enhancing workforce retention and organic growth.
Position Overview:
As the A-Level 4 Master Automotive Technician at FastLap, you hold a pivotal position in upholding our commitment to excellence in automotive service. Your role extends beyond technical prowess and professionalism to encompass a deep dedication to providing the highest levels of customer service, guiding customers through informed vehicle repair decisions with transparency and clarity. Your expertise in vehicle repair, combined with a firm grasp of productivity standards based on flag hour principles, sets the standard for operational efficiency and customer satisfaction.
Key Responsibilities:
- Demonstrate mastery in automotive service repair, ensuring that all vehicles are repaired to meet the company's standards of quality and customer experience.
- Provide exceptional customer service by engaging with customers in a transparent and informative manner, guiding them through service decisions with clarity and professionalism.
- Embrace and uphold productivity standards based on flag hour principles, maximizing efficiency without compromising on quality.
- Act as a mentor to apprentice and junior technicians, sharing knowledge and expertise to support their growth and development within the operation.
- Collaborate with the service team to streamline operations and ensure the seamless delivery of automotive services that exceed customer expectations.
- Maintain awareness of evolving vehicle technologies and industry developments
Qualifications:
- Certified A-Level 4 Master Automotive Technician with a proven record of accomplishment of excellence in vehicle repair and customer service.
- Proficient in productivity standards based on flag hour principles, with a focus on operational efficiency while maintaining high-quality standards.
- Effective communication skills and the ability to convey complex technical information to customers clearly and understandably.
- Demonstrated leadership abilities and a commitment to mentoring and developing apprentice and junior technicians.
- Dedication to upholding the company's standards of excellence in automotive service and customer experience.
Opportunity: Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.
Benefits:
- We Offer Weekly Payroll
- Retirement Services of 401(k) or Roth
- Medica, Dental and Vision insurance options
- Employee, Dependent and Supplemental Insurance
- Paid time off and Paid Holidays
- Employee Assistance Program
Application Process:
To apply for the A-Level 4 Master Automotive Technician position at FastLap, please submit a resume and a cover letter highlighting your motivation and suitability for the role.
Job Type: Full-time
