Rental Assistance Coordinator
Join Our Team at Housing Catalyst! We are dedicated to transforming communities through affordable housing, fostering a supportive environment where teamwork, compassion, and professional growth thrive. Based in Fort Collins, Colorado, with its vibrant arts scene and abundant outdoor activities, we offer comprehensive benefits, wellness programs, and innovative initiatives like reduced work schedules to enhance work-life balance. The Rental Assistance Coordinator is an essential part of the Housing Catalyst Team. This pivotal role is responsible for the coordination and implementation of the Federal Housing Choice Voucher Program. This position acts as the Single Point of Contact for their program participants which requires them to understand the nuances between different regulations, internal processes and have the ability to analyze data to determine eligibility for successful program administration.
About Working at Housing Catalyst: Our work can only succeed with a strong team of people who are passionate about affordable housing and its positive impact on lives and communities. Our organization cares deeply about the people we serve, and we care about our employees who work hard to support them. As such, we are committed to our employees’ professional development as well as their health and wellness. Housing Catalyst creates a supportive work environment, emphasizing its core values of teamwork, compassion, honesty, accountability, and fun. We provide programs geared toward wellness, mindfulness, and various employee enrichment opportunities. We have an active total worker health committee that encourages work-life balance, mindfulness, and healthy lifestyles with numerous activities throughout the year. Our excellent benefits package includes medical, dental, and life insurance, counseling support through an employee assistance program, paid holidays, and personal time off, as well as retirement benefits.
Housing Catalyst participates annually in a wellness campaign. We are recognized as a Health Links Certified Healthy Workplace™ Leader in the state of Colorado. We periodically offer mindfulness classes and our mindfulness program has even been in the news.
Lastly, Housing Catalyst is piloting an innovative program offering reduced work schedules to eligible employees, fostering engagement and productivity while providing eight hours of paid time off per pay period.
Job Duties:
- Administer Housing Catalyst waitlist to comply with Federal, State and Housing Catalyst requirements for intake process including reviewing preferences, referrals and pre-applications.
- Prepare; send and received packets; collecting documentation; process to determine eligibility.
- Perform complex analysis of resident and applicant required information to verify Federal Housing Choice Voucher Program eligibility.
- Verify the required income, medical, and other data to calculate housing subsidy.
- Interpret and explain rules and regulations governing eligibility, program requirements, and rights to applicants, residents, property owners, and property managers.
- Conduct annual recertification for housing assistance residents.
- Ensure Lease, Community Policy, and Addendums are current and legal.
- Organize work priorities and follow established policies and procedures.
- Exchange information, ask questions, check for understanding in English or Spanish.
- Adhere to company policies, procedures, and standards, act with an appropriate sense of urgency and accountability, correctly handle confidential information, and maintain professional relations and boundaries with those contacted during work.
- Obtain lease and contract from the landlord or property contact; negotiate with landlord as needed.
- Maintain organized and complete files for efficient information retrieval and compliance audits.
- Proficient in using Microsoft Office, Outlook, and computer systems.
- Promote teamwork and a positive work environment.
- Demonstrate professional customer service, good listening, and conflict resolution skills.
- Prepare HUD reports, statistical, or finance budget data as requested for audits.
- Participate in training and educational opportunities for ongoing professional development.
Qualifications
- Housing Choice Voucher Certificate or ability to obtain within six months of hire date.
- Knowledge of HUD, LIHTC, and affordable housing benefit programs.
- College university graduate.
- Must be proficient in Microsoft Office, Outlook, and Yardi.
- Ability to analyze and verify data from multiple sources.
- Equivalent combinations of education and experience may be considered.
- Candidates with missing qualifications may be hired in training range
Residency Requirement: Applicants must be residents of Larimer or Weld County at the time of hire, or be willing to establish residency within six months from the date of hire.
Compensation
Initial Hiring Range: $28.78 -$33.39
Expected Salary Range: $28.78 - $35.76
Training Range for Candidates with Unfulfilled Qualifications: $26.30 - $28.66
Employee Benefits: Housing Catalyst provides a competitive benefits package to its employees, including medical, dental, vision, short and long-term disability and life insurance, paid time off, and holidays. Download our Benefits Summary for more information: https://housingcatalyst.com/wp-content/uploads/2023/04/Benefits-Summary-Updated-03-21-2024.pdf
Reduced Work Schedule Pilot: In 2023, Housing Catalyst launched a pilot program introducing reduced work schedules for participating employees, providing eight hours of paid time off per pay period. The initiative aims to foster employee engagement and assess the impact of increased flexibility on productivity. Eligibility is open to all 40-hour employees in good standing. Employees are expected to actively contribute to productivity improvements.
Living and Working in Fort Collins: Nestled at the base of the Rocky Mountains in northern Colorado, Fort Collins provides the convenience of a small town with the amenities of a larger city. Fort Collins is a vibrant community brimming with local restaurants, live music, diverse arts, and year-round cultural events. Home to Colorado State University and an outstanding school system.
With 300 days of sunshine, it is a mecca for outdoor enthusiasts who enjoy its extensive network of hiking and biking trails, preserved open spaces, and clear water rivers. Nearby rivers, lakes, and reservoirs like the Cache la Poudre River, Horsetooth Reservoir, and Riverbend Ponds provide plenty of opportunities to fish, swim, kayak, raft, stand-up paddleboard, boat, and more. Fort Collins is a platinum-level, bike-friendly city, only one of five in the entire nation. Recreation abounds with 50 city parks and more than 280 miles of biking and hiking trails.
Equal Opportunity: Housing Catalyst is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We maintain a drug-free workplace and strive to provide equal employment and advancement opportunities to every applicant and employee. Our employment decisions are based on merit, qualifications, experience, and abilities, ensuring fair treatment for all individuals. We are dedicated to working with candidates and employees with disabilities, providing reasonable accommodations to enable their full participation in the application process and employment opportunities.
