Body Shop Assistant
Job Summary:
Young's Auto Body of Ionia is looking for a Office Assistant. The Office Assistant is responsible for providing dedicated support to our Body Shop staff and clients by tending to administrative needs including internal and external communication, managing a detailed calendar, preparing presentations and carrying out multiple projects all while prioritizing tasks and using exceptional organizational skills. You will be the backbone of the department and help our team achieve great things.
Responsibilities:
- Take in-bound calls from customers looking to bring in their vehicles.
- Initiate out-bound calls with customers and other service centers.
- Effectively communicate the details to the technicians and estimators.
- Provide basic and accurate information in-person and via phone/email.
- Schedule appointments and maintain calendars.
- Collate and distribute mail.
- Prepare communications, such as memos, emails, invoices, reports and other correspondence.
- Maintain filing systems, both electronic and physical.
- Manage accounts and perform bookkeeping
- Perform other clerical and administrative duties such as filing, photocopying, faxing, email, etc.
- Any other tasks requested by your manager.
- Operate office equipment, such as fax machines, copiers, phone systems and arrange for repairs when equipment malfunctions.
Qualifications:
- Proven administrative assistant experience.
- Experience in a Body Shop. Understand the terminology of the business and keep abreast of technology changes in products and service.
- Proficiency Windows based systems (Word, Excel, Photo)
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude.
- Exhibit a friendly, knowledgeable and pleasant demeanor as an overall commitment to outstanding customer service.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Schedule:
Supplemental pay types:
- Bonus opportunities
- Overtime pay
Experience:
- Auto body repair: 1 year (Preferred)
Ability to Commute:
- Ionia, MI 48846 (Required)
Ability to Relocate:
- Ionia, MI 48846: Relocate before starting work (Required)
Work Location: In person