**Service Advisor** **Overview:** Join our team at Roger's Tire Pros & Auto Care Center, a full automotive and tire service store. As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and guidance on vehicle maintenance and repair needs. **Duties:** - Interact with customers to understand their vehicle issues and concerns. - Provide recommendations on automotive services such as shocks, struts, suspension, alignments, oil changes, and general vehicle maintenance. - Coordinate with service technicians to ensure timely and efficient completion of repairs. - Communicate service updates and cost estimates to customers clearly and professionally. - Maintain accurate records of customer interactions and service history. - Uphold the company's commitment to excellent customer service at all times. **Experience:** - Prior experience in automotive repair or service management preferred. - Knowledge of auto body repair processes is a plus. - Strong understanding of customer service principles. - Ability to multitask in a fast-paced environment. - Excellent communication skills both verbal and written. **Benefits:** - Competitive salary and benefits package. - Opportunity for growth and advancement within the company. - Work in a supportive team environment that values collaboration and excellence. If you are passionate about the automotive industry, possess strong customer service skills, and enjoy helping customers with their vehicle needs, we invite you to apply for the Service Advisor position at Roger's Tire Pros & Auto Care Center.
Job Type: Full-time
Pay: $47,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Day range:
Shift:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Meridian, ID 83646 (Required)
Ability to Relocate:
- Meridian, ID 83646: Relocate before starting work (Required)
Work Location: In person