Job Summary:
Helena Motors is seeking a motivated and organized Office Assistant to support the daily administrative operations of our dealership. The ideal candidate will be responsible for a variety of clerical tasks, ensuring the smooth and efficient functioning of the office. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
Key Responsibilities:
- Administrative Support:
- Answer phones, direct calls, and respond to inquiries in a professional manner.
- Greet and assist visitors, customers, and vendors.
- Organize and maintain office files, records, and documents.
- Handle incoming and outgoing mail and deliveries.
- Data Entry and Documentation:
- Assist with entering data into office systems, updating records, and maintaining accuracy.
- Prepare documents, reports, and correspondence as required.
- Support the office staff with clerical tasks such as copying, scanning, and filing.
- Customer Service:
- Provide assistance to customers, answer questions, and direct them to the appropriate department or individual.
- Assist in resolving basic customer inquiries and concerns.
Qualifications:
- High school diploma or equivalent; some college education preferred.
- Prior experience in an office setting is a plus.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team in a busy office environment.
- Friendly, professional demeanor with a customer-first attitude.