Automotive Tire/Service Advisor

Ramona Tire Pros and Service Center • Full-time • Ramona, CA 92065 • 9h ago

Benefits:

Competitive salary
Flexible schedule
Free uniforms

Company Overview
At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and incentives. Start your exciting new career with a strong and stable company.

Benefits and Perks

Excellent Training and Development
Competitive Compensation
Friendly Work Environment
Salary Incentives

Job Summary
Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department.
Great growth and career opportunities.

Responsibilities

Promptly meets and greets customers
Determines the nature of customer problems; May make road test or visually inspect the vehicle
Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
Obtains customer approval for service before delivering order to service personnel
Reviews completed repairs or services performed with customers and collects payment
Maintains cleanliness of showroom and re-stocks display as needed
Performs daily cash/sales procedures at close of business day
Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations

Desired Qualifications

High School graduate or comparable vocational training
Knowledge of computerized sales and marketing software
Knowledge of auto/truck tire, lubrication and maintenance issues
Experience using Identifix and vehicle service manuals to research and determine the resolution of malfunctions
Preferred Experience:
- 2+ years experience in a retail auto/truck tire, lubrication and maintenance
- 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
- Experience as a vehicle tire/service technician helpful

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.