JOB SUMMARY:
The Lead Technician will be responsible for delivering an elevated level of service experience in a direct to consumer environment, while mentoring a team of technicians.
RESPONSIBILITIES & KEY ACTIVITIES:
- Ability to diagnose and repair all aspects, both software and hardware of the VinFast automobile
- Monitor the technical team’s performance through KPI’s
- Communicate and collaborate with all members of the service team
- Work with remote team to define repair process for new vehicle models.
- Follow correct repair order documentation of all repair procedures
- Demonstrate attention to detail
- Create and maintain a clean working environment, leading by example
- Work with the appropriate management software to properly document the vehicle repair process
- Daily reporting of key metrics and progress.
- Have a passion for sustainable transportation and changing the automotive industry
MINIMUM REQUIREMENTS:
- High School Diploma/GED or Relevant work experience
- 21+ years of age, to comply with company driving policy
- Ability to drive a work truck/trailer
- Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
- Excellent written and verbal communication skills
- Highly organized
- Comfortable working independently and as part of a team
- Ability to use basic computer applications, such as Microsoft Office, as well as learn proprietary DMS software
- EPA 609 Certification
- ASE Certification(s)
- Must possess a valid driver license
Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.
Job Type: Full-time
Pay: $54.00 - $57.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Benicia, CA 94510 (Required)
Work Location: In person
