Volvo Cars of Palo Alto is Now Hiring an Experienced Automotive Service Advisors! This is a Full Time position. We are located in the heart of California looking for the right technicians to join our amazing team! If you have 1-2 years experience working at a domestic dealership - We Want You!

Compensation: $6,000-$12,000 per month

About Us:

The Price Family Dealerships have been proudly serving local neighborhoods throughout Northern California since 1976, and our vision is to provide excellence to the community, with value, integrity, and trust.

We are expanding our service department and are looking for someone with attention to detail that takes pride in their work that wants to work for a dealership that treats you like family! Teamwork and customer first mentality are what we represent!

Responsibilities

Oversee flow of Service Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, via phone or in person
Ensures that technicians recommendations are provided to the customer in a timely manner.
Process Payments efficiently and accurately

As a Service Advisor/ Writer, you will provide customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.

Qualifications

At least 1+ years experience as a Auto Service Advisor
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Mechanical knowledge preferred
Current and Valid DL
Clean MVR Record
Clean background check

Job Type: Full-time

Pay: $6,000.00 - $12,000.00 per month

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Shift:

10 hour shift
8 hour shift

Work Days:

Monday to Friday
Weekends as needed

Experience:

Service writing: 2 years (Required)
Dealership: 2 years (Preferred)

License/Certification:

Driver's License (Required)

Ability to Relocate:

Palo Alto, CA: Relocate before starting work (Required)

Work Location: In person

Volvo Cars Palo Alto

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Experienced Automotive Service Advisor