Job Summary:

The Service Porter is responsible for moving cars, light facility cleaning and maintenance tasks, assisting service department personnel with the processing and delivery of serviced vehicles and to assist as needed in other operations of the shop.

Principal Responsibilities

Greets customers, determines if customer has an appointment, introduces to service advisor.
Ensures customer has all personal items out of vehicle.
Prepares vehicle, tagging, installing protective seat covers and floor mats.
Transports vehicle to designated parking area to await service.
Delivers completed vehicle to customer.
Provide shuttle service as needed.
Responsible for keeping the service area safe, neat, and clean.
Informs Service manager of cleaning supply needs.
Checks service parking lot at the end of day to ensure all vehicles are locked and keys are placed on the appropriate key board.
Performs other duties as directed by management for the proper function of the Service Department.
Conduct business within Pedersen Toyota Volvo policies and procedures.
Act ethically, with integrity and in the best interest of the customer and the business always.
Portray a positive image of Pedersen Toyota Volvo and actively participate in the creation of a positive, professional work environment.
Observes all dealership safety regulations and procedures. Conscientiously work in ways that decrease possibility of injury to yourself or others.
Maintain a clean and neat work area.
Reports any safety and/or health concerns at once.
Employee must be well groomed, clean and be ready to work at assigned time.
Performs other duties as directed by management for the proper functioning of the department.

Work Environment:

Employee must walk/travel throughout dealership and lot. Employee may be exposed to noise, dust, fumes, and wide temperature variances.

Positive attitude and can-do mentality
Hardworking personality, eagerness to improve.
Excellent communication and customer service skills
Valid driver's license and clean driving record

Pedersen Toyota Ltd

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