301 East Clifty Drive, Madison, IN 47250

Automotive Service Director

Experience is Required

Excellent Earning Potential and Great Benefits!

Madison Automotive Group, your trusted destination for Ford and CDJR (Chrysler, Dodge, Jeep, Ram), is seeking an experienced Service Director with exceptional customer service and team-building skills and high ethical standards. Apply now for this opportunity to drive your career forward with our growing organization!

Why Join Madison Automotive Group?

Team Spirit: We’re more than colleagues; we’re a close-knit family. You’ll collaborate with passionate professionals who share your love for cars.
Growth Opportunities: As part of our team, you’ll have room to grow. Whether it’s expanding your knowledge or advancing your career, we’re here to support you.
Customer Satisfaction: Be part of the team that ensures our customers drive away happy and satisfied.
Perks: Competitive compensation, employee discounts, and a positive work environment await you.

We offer:

Excellent earning potential!
Medical, Dental & Vision Benefits
401(k) Retirement Plan
Paid Time Off (PTO)
Great opportunity for a successful, long-term career with room for advancement
Discounts on products and services; Employee vehicle purchase plans

Responsibilities - Service Director:

Manage the Automotive Parts and Service Departments to ensure customer's needs are met, focus on employee satisfaction, business growth, and profitability.
Oversee all activities of the Parts and Service Departments including monitoring customer service, finances, parts and accessories inventory, scheduling technician time, and hiring and training technicians.
Forecast goals and objectives
Prepare an annual operating budget
Develop and administer departmental programs
Ensure a balanced inventory is maintained
Ensure the computer system, prices and policies are kept up to date
Ensure personnel follow assigned work schedules and adhere to company policies
Enforce safety requirements and federal, state, and local regulations

Qualifications/Requirements - Service Director:

REQUIRED: Automotive Parts and Service Department Management experience
Understanding of Auto Parts and Service Department financial analysis
Able to think beyond industry norms and find ways to increase margins
Strong motivational and leadership skills
Team builder
Outstanding customer service and employee retention skills
A belief that every customer is important
Organized with exceptional time management skills
Performance oriented with a continuous desire to improve
Proven CSI – show us
Great references
Please upload your resume, Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Madison Automotive Group

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Auto Service Director, Experience Req'd