Commercial Service Manager – Fix Auto & LA City Cars, 18-Bay Commercial Truck Repair Shop

Location: 5-acre property in the heart of Los Angeles, equipped to handle all heavy and commercial truck repairs!

Are you ready to step into a role where you can make an impact and lead a top-tier team at Fix Auto and LA City Cars? We’re seeking a skilled Commercial Service Manager with a strong background in commercial truck and automotive service to join our expansive 5-acre facility, featuring an 18-bay repair shop and industry-leading equipment.

Why Fix Auto & LA City Cars?

Prime Location: Our 5-acre property in Los Angeles provides the space and resources to grow your business and showcase your expertise.
Industry-Leading Facilities: Work at a location equipped with 18 service bays, dedicated to accommodating heavy and commercial truck repairs.
Family-Style Culture: We treat our team like family, offering opportunities to earn, grow, and be recognized for your hard work.
Career Advancement: Join a growing business where your leadership will directly contribute to our success and the success of the families we support.

Key Responsibilities:

Daily Operations: Lead the service department’s daily activities, ensuring high efficiency and top-tier customer service.
Team Leadership: Manage a team of expert service technicians and mechanics, fostering a collaborative and high-performing environment.
Client Relations: Deliver outstanding service, ensuring customer satisfaction and building long-term relationships.
Scheduling & Prioritization: Organize service appointments for optimal shop efficiency and customer convenience.
Service Writing: Accurately document customer concerns, service needs, and repair costs to maintain transparency and build trust.
Repair Completion: Oversee repairs to guarantee quality, reliability, and timely service.
Record-Keeping: Maintain detailed records of all service activities for effective workflow and customer transparency.
Cross-Department Synergy: Work closely with other departments to ensure seamless operations across Fix Auto and LA City Cars.
Stay Current: Keep up with industry trends and technological advancements to provide cutting-edge service.

Skills & Qualifications:

Commercial Service Expertise: Strong background in commercial truck/car service, with extensive knowledge across vehicle systems.
Service Writing & Estimating Skills: Detail-oriented service writing and estimating, capable of documenting issues and calculating repair costs.
Mechanical Knowledge: Expertise in diagnosing and repairing diverse vehicle issues, from brake repairs to alignments.
Communication Skills: Exceptional ability to communicate with customers, technicians, and team members effectively.
Customer-Focused: Proven track record in upselling services and building strong client relationships.
Professional Presentation: Familiar with dealership and body shop operations, ready to represent Fix Auto and LA City Cars with pride.

Join Fix Auto & LA City Cars
If you’re ready to lead in a supportive, high-growth environment on a 5-acre property with cutting-edge facilities, this is your opportunity. Don’t miss the chance to advance your career in a rewarding, family-oriented team that values dedication and excellence. Apply today and become a key player in our success!

Job Type: Full-time

Pay: $120,000.00 - $240,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

10 hour shift
Weekends as needed

Work Location: In person

Fix Auto West Covina

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