Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?

Does the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you?

Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?

Company Overview

RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.

RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.

Job Description

We are seeking a skilled and motivated Vehicle Installation Technician to join our Des Moines team and play a crucial role in preparing law enforcement, fire, and/or utility vehicles for duty. As a Vehicle Installation Technician, you will be responsible for installing, configuring, and maintaining a wide range of specialized equipment and systems in vehicles, ensuring they meet operational requirements and safety standards. Your expertise will contribute directly to the functionality, efficiency, and safety of vehicles used to serve and protect our communities.

Responsibilities Include but are not limited to:

Install and configure a variety of specialized police, fire, or utility equipment, including but not limited to emergency lighting, sirens, communication systems, video surveillance, computers, gun racks, prisoner transport systems, and other law enforcement-specific components.
Collaborate with the Installation Supervisor to plan and prioritize the installation of equipment based on vehicle specifications and department requirements.
Follow technical manuals, schematics, and wiring diagrams to ensure accurate installation and integration of equipment while adhering to manufacturer guidelines and industry standards.
Troubleshoot and diagnose issues related to equipment functionality, wiring, and connections; conduct necessary repairs or replacements to ensure optimal performance.
Perform quality control checks to verify the correct installation, alignment, and functionality of all equipment, ensuring they meet safety and operational standards.
Maintain meticulous records of all installed equipment, wiring diagrams, and configurations for future reference and potential maintenance.
Stay current with industry trends, technological advancements, and regulatory changes related to police vehicle equipment and upfitting techniques.
Communicate effectively with team members, supervisors, and law enforcement personnel to understand specific equipment requirements and provide technical support.
Participate in regular training sessions and workshops to enhance skills and stay updated on evolving equipment and technology.

Role Requirements

High school diploma or equivalent; additional technical training or certifications in automotive technology, electronics, or related fields are a plus.
Experience in automotive upfitting, electronics installation, or related technical roles.
Proficiency in using a variety of hand and power tools commonly employed in automotive and electronic work.
Familiarity with law enforcement equipment such as emergency lighting, communication systems, and computer setups is highly advantageous.
Detail-oriented approach with the ability to work meticulously and accurately, ensuring high-quality installations.
Problem-solving skills to diagnose and address equipment malfunctions and technical challenges.
Strong organizational and time management skills to efficiently prioritize tasks and meet installation deadlines.
Excellent communication skills to interact with team members, law enforcement personnel, and supervisors.

Benefits We Can Offer You

Health, dental and vision insurance
401k and company match
Annual performance review and associated compensation increase
Paid holidays, vacation and sick days, and parental leave
Ongoing technical training
Advancement opportunities
Company-provided uniforms and safety equipment
Safe, clean & friendly work environment'

Expected salary range does not include quarterly bonus and other benefits

Eastern Communications

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Vehicle Installation Technician