Become part of a strong service team at one of San Diego’s largest and most respected group of dealerships, which services Dalton Toyota National City, Dalton Hyundai and Dalton Subaru National City. This is a great opportunity to work with an industry leader known for its friendly and welcoming environment, exceptional customer service, and large and loyal customer base. We are looking for Express Lane service advisors/consultants who are enthusiastic, honest, hard-working, organized, committed to great customer service.

Pay: $20.00 per hour

Company and Service Department Overview:

Dalton Motors services Dalton Toyota National City, and Dalton Subaru National City, and is located less than 20 minutes from most areas of San Diego. Founded in Guadalajara in 1945, Dalton Motors is a family owned and operated business with over 30 dealerships serving major manufacturers including Toyota, Subaru, and others. They are continuing the legacy of Dalton Motors, an automotive and community presence since 1965. Dalton Motors has a large and well stocked parts department and a Service Development Center (SDC) dedicated to setting and reminding customers of their service appointments. We have extremely knowledgeable and experienced service advisors who are highly productive and used to working in a fast-paced, customer friendly environment. We have ongoing training for our staff, including technician and service advisor/consultant training from the manufacturer, new product on-line training, and job specific training by our in-house trainer. Our service and parts areas run very smoothly in large part due to our solid processes and trained, skilled staff, many of whom have been at our stores for twenty years or more.

Some of What You’ll do:

Greet customers and create a welcoming and friendly environment
Perform a walk around of the customer’s vehicle with the customer
Update Customer Information
Work with the customer to evaluate their service needs, review past service history, and make recommendations for repairs
Check for open Recalls
Instill confidence in the customer by completing accurate estimates for parts and labor
Partner with service technicians to ensure work is completed and done on time
Build trust in customers by checking up on repairs, explaining completed work, and ensuring customer satisfaction
Continue to develop your skills through training and experience and take your career to new heights!

Qualifications

What we are looking for:

Minimum of a high school diploma or equivalent
Valid driver's license
Excellent communication skills, both written and verbally
Outstanding customer service skills
Proficient Computer Skills
Professional work ethic and high integrity
Ability to work as a team and/or independently
Strong problem solving and follow up skills
Bilingual in English/Spanish a plus but not a requirement
Automotive Experience a plus but not a requirement

Benefits:

Full Benefits 1st of the month after 60 days of employment including Health, Vision, & Dental Insurance
401k plan
Paid vacation
Paid manufacturer product training
Employee Assistance Program
Employee vehicle purchase program
Advancement opportunities
Custom tailored onboarding training programs

At Dalton Motors, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Education:

High school or equivalent (Preferred)

https://wrenchway.com/shops/dalton-toyota

Dalton Subaru National City

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Automotive Express Lane Service Advisor