Beach Cities Toyota Westminster seeks a Service Advisor to assist our Service Department in our dealership. In this role, you will become an integral part of the Beach Cities Toyota Westminster experienced automotive service team. This position will involve working closely with customers to provide exceptional customer service, answering customer inquiries, writing repair orders, entering customer and vehicle data into our electronic database, and providing follow-up services. Must have Toyota A.S.M. experience for a minimum of 2 years. May except other applicants with less.

Compensation and Benefits

Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Live
401(K)
Compensation: $ - $

Responsibilities

Greet customers in a friendly and professional manner and confirm service appointment needs
Explain services and all options to customers accurately
Prepare work orders, confirm services needed, costs associated, and gaining customer authorization
Notify customers of service status, repairs needed, and associated costs
Advise customers of repair and maintenance procedures
Assess customer concerns to provide customer satisfaction
Monitor shop efficiency
Complete all necessary paperwork and electronically enter customer and vehicle data

Requirements

2 years of Toyota A.S.M. service experience.
Strong customer service and effective communication skills
Ability to work in a fast-paced environment
Ability to use good judgment and problem-solving skills
Working knowledge of computers and point of sale systems
Ability to cope with frequent and changing demands in an organized fashion
High school degree or equivalent

Beach Cities Toyota Westminster is an Equal Employment Opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, or any other protected group.

Beach Cities Toyota

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Service Advisor