Overview:
We are seeking a dedicated Service Writer to join our team. The ideal candidate will have a strong background in automotive services and customer service, ensuring smooth communication between customers and the service department.
Duties:
- Greet customers and assist them with their service needs
- Schedule service appointments and follow up with customers on their vehicle status
- Communicate effectively with technicians to ensure timely completion of services
- Provide accurate estimates for repairs and services
- Explain recommended services to customers in a clear and understandable manner
- Maintain customer records and service history accurately in computer system - Track all paperwork for parts and vendors accurately
Requirements:
- Two or more years experience in customer service, computer use, and typing.
- Strong customer service skills with the ability to build rapport with customers & technicians
- Familiarity with cloud based systems, basic math, and automotive sales
- Excellent communication, organizational skills, and computer skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently - Previous experience in automotive services or related field
- Basic knowledge of vehicle maintenance, automotive repair, and diesel engine repair
Join our team and enjoy a rewarding career in the automotive industry!
Job Type: Full-time
Pay: $30,000.00 - $41,500.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Day range:
- Monday to Friday
- Weekends as needed
Shift:
Work Location: In person