**Job Overview:**

We are seeking a dedicated and experienced Service Manager to join our team. The Service Manager will oversee all aspects scheduled and performed services, ensuring exceptional customer service, efficient operations, and high-quality report delivery. If you have a passion for service management and a strong background in customer service, this role is perfect for you.

**Duties:**

- Manage day-to-day operations of the service department, including scheduling, workflow, and quality control.

- Provide excellent customer service by addressing inquiries, issues, and complaints in a timely and professional manner.

- Utilize service writing skills to accurately document vehicle issues and communicate repair recommendations to customers.

- Oversee air brake inspections and repairs to ensure compliance with safety regulations.

- Coordinate automotive diagnostics to identify and resolve mechanical issues efficiently.

- Handle cash transactions and maintain accurate records of financial transactions.

- Ensure proper alignment of vehicles to enhance safety and performance.

- Supervise vehicle maintenance tasks, including oil changes, tire rotations, and brake repairs.

- Collaborate with auto body repair technicians to address cosmetic damages as needed.

- Support mechanics in troubleshooting complex vehicle problems.

**Qualifications:**

- Proven experience in auto service management or a similar role.

- Strong customer service skills with a focus on customer satisfaction.

- Proficiency in service writing and communicating repair recommendations effectively.

- Knowledge of air brake systems and safety regulations.

- Expertise in automotive diagnostics to identify mechanical issues accurately.

- Experience with cash handling procedures and financial recordkeeping.

- Familiarity with vehicle maintenance tasks such as oil changes, tire rotations, and brake repairs.

- Understanding of auto body repair processes is a plus.

- Certification as a mechanic is preferred.

If you are a motivated individual with a passion for delivering top-notch service in the automotive industry, we encourage you to apply for the Service Manager position. Join our team and take your career to the next level!

Job Type: Contract

Pay: $40,000.00 - $50,000.00 per year

Shift:

Day shift

Ability to Relocate:

Jonesboro, GA 30236: Relocate before starting work (Required)

Work Location: Hybrid remote in Jonesboro, GA 30236

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