Automotive Assistant Manager

Mr Tire

The main responsibility is to supervise the teammates in the service department, build estimates for the repairs identified by our multi-point inspection and sell the related service and/or tires. The role also includes writing up customers at the sales counter, opening and closing the store and occasionally assisting the teammates in the service department. This position requires the candidate to have prior Automotive knowledge as either a Tech or a Service Manager.

Additional Responsibilities:

Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs
Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Assist in organizing the store’s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Perform Store Manager functions as business needs dictate.
Perform other duties as assigned and required by direct supervisor.

Qualifications:

High School Diploma or equivalent
Minimum of two years Automotive retail experience, or the equivalent combination of education and experience.
Ability to work flexible hours, days, evenings, weekends, and holidays.
Ability to influence and motivate a team to achieve set goals and objectives.
Ability to problem solve, manage inventory, merchandising, and customer service.
Communications skills to effectively communicate with teammates and guests.
Complete all Monro required training with the guidelines and timing provided.
Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)

Profile Summary:

Capable of performing basic automotive maintenance, repair, and tire services
Ability to identify problems by collecting data and establishing facts to produce practical decisions and solutions.
Ability to interpret and execute instructions furnished in written, oral, and diagram formats.
Excellent customer service skills
Strong sales orientation and customer focus
Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
Excellent organizational and time management skills with the ability to change focus quickly to meet business needs.

Work Environment & Physical Requirements:

This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Assistant Managers must be able to complete the following but not limited to:

Must be able to see, hear, speak, lift, carry and stock merchandise and supplies up to 75 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.

Benefits:

Performance based incentives
Paid vacation and holidays
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental
Employee Access Perks
Career Advancement Opportunities

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Job Type: Full-time

Pay: $17.82 - $21.46 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Experience level:

1 year
2 years

Shift:

10 hour shift
8 hour shift
Day shift

Weekly day range:

Monday to Friday
Rotating weekends
Weekends as needed

Experience:

Customer service: 1 year (Preferred)

Ability to Commute:

Wilson, NC 27896 (Required)

Ability to Relocate:

Wilson, NC 27896: Relocate before starting work (Required)

Work Location: In person

Mr. Tire Auto Service Centers jobs

Automotive Assistant Manager