About Us:
TrueShield Auto Glass is a leading provider of high-quality auto glass repair and replacement services. We pride ourselves on delivering exceptional customer experiences with unmatched passion and innovation. Join our team and be a part of a company that sets new standards in the auto glass industry.
Job Description:
We are seeking a skilled and dedicated Mobile Auto Glass Technician to join our dynamic team. As a Mobile Auto Glass Technician, you will travel to customer locations to perform on-site glass repairs and replacements, ensuring top-notch service and customer satisfaction. This role requires a blend of technical expertise and excellent customer service skills.
Responsibilities:
- Perform auto glass repair and replacement services on a variety of vehicles at customer locations.
- Ensure all work meets or exceeds industry standards and safety protocols.
- Provide exceptional customer service and explain services to customers.
- Maintain a clean and organized mobile work environment.
- Manage inventory of tools and materials in the service vehicle.
- Complete all required documentation and records accurately.
Qualifications:
- Minimum of 2 years of experience in auto glass repair/replacement.
- Strong attention to detail and problem-solving skills.
- Valid driver’s license and clean driving record.
- Ability to lift heavy objects and work in various weather conditions.
- Excellent communication and customer service skills.
- High school diploma or equivalent.
Performance Tracking and Accountability:
- Daily Check-ins: Participate in daily video meetings to discuss goals and updates.
- CRM Systems: Log all customer interactions and job details in our CRM for transparency and tracking.
- Quality Inspections: Regular quality checks of completed jobs to ensure adherence to standards.
- Customer Feedback: Collect and review customer feedback to maintain high service quality.
- Time Tracking: Utilize time tracking software to log work hours and productivity.
- Activity Logs: Maintain daily activity logs to detail tasks and accomplishments.
- Regular Evaluations: Participate in weekly reviews and quarterly performance evaluations.
Benefits:
- Competitive hourly wage and performance bonuses.
- Paid time off and holidays.
- Opportunities for career growth and advancement.
- Comprehensive training and ongoing support.
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they would be a great fit for TrueShield Auto Glass.
Join our team and help us deliver excellence at every edge!
Job Types: Full-time, Part-time, Contract
Pay: $20.00 - $30.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Professional development assistance
Compensation package:
- Bonus opportunities
- Performance bonus
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Application Question(s):
- Do you own a reliable truck or van for use during service calls?
Experience:
- Auto glass: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Denham Springs, LA (Preferred)
Ability to Relocate:
- Denham Springs, LA: Relocate before starting work (Required)
Willingness to travel:
Work Location: On the road