Career Paths || Network of 25 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance
Family Centered Values || Medical and Dependent Care || Teladoc|| FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP
Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth || Employee Referral Program
Non-Exempt position: $25/hr., based on an individual’s skills, certifications, education, and years of experience.
Work Hours: Friday 6:00 a.m. – 6:00 p.m. & Saturday through Sunday: 7:00 a.m.– 7:00 p.m.
Work 36 Hours, Get Paid for 40 !
Apply Before: Wednesday, July 31, 2024
Drug Testing required
Physical required
Background Check required
As a Service Advisor, you are a valued member of our team, performing:
- Scheduling service appointments with Service Foreman
- Preparing written estimates for parts and labor, providing accurate time-frame for completion, inspecting vehicle and recommending additional services as needed
- Educating customers on manufacturer’s recommended maintenance
- Tracking service work/repair orders, updating dispatch system, and providing customers with timely follow-up on work in progress
- Explaining service work and related charges to customers before, during and after the completion of services
- Reviewing completed work with Shop Foreman and back parts counter personnel
- Processing repair orders and handling customer’s method of payment
- Test driving vehicle with customer, as needed
- Other duties, as assigned
Preferred Candidates have the following:
- Strong interpersonal and communication skills
- Minimum three years experience in heavy duty truck industry with working knowledge of parts and services used in repair and maintenance. Similar experience in related industries will be considered.
- Computer proficiency
- Ability to understand financial information as it pertains to dealership operations
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve problems and deal with a variety of variables in situations with only limited resources. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is
- Regularly required to use hands to finger, handle, or feel and reach with hands and arms.
- The employee frequently is required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
- The employee is required to stand and sit for extended periods of time (hours)
- Entry or exit from the cab of the vehicle.
- Climb to a safe position to access the engine compartment area, firewall or roof of a vehicle.
- Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to vibration. The noise level in the work environment is usually loud.
Essential duties and related qualifications may be changed as needed to meet the changing demands of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer